Recruitment

Client Manager (Licensed Insurance Agent) 

Hourly Rate: $25.74 per hour (non-negotiable) 

Full-time, non-exempt, hourly position

Remote – U.S. Based  

AardvarkInsure.com Corporation, aka Aardy.com, is one of the leading InsureTech companies in the USA. Our entire world is about helping our customers choose great travel insurance for their next trip. We excel at this. Indeed, we have the highest TrustPilot score of any Travel Insurance company in the United States. In addition, we are certified as a Great Place to Work. 

What you will do

Responsibilities 

• While many of our customers self-serve online, there will always be those that like to chat, call, or email. As a Client Manager, your primary responsibility will be to attend to these chats, calls, and emails. We do not cold call or solicit. Ours is a world of inbound requests from customers.
• We do not upsell; we do not stretch a customer’s wallet. Your responsibility is to the customer and to help them find the lowest-priced policy that best serves their needs. 
• Maintain and coordinate with Aardy to ensure your insurance license is valid at all times. Ensure name changes, address changes, or any other changes that affect your license are done so in a timely manner. 
• Successfully complete mandatory Client Manager training within your first 30 to 45 days of employment. 

You will have/be able to do the following (mandatory)

• Must possess a valid Producer License with Property & Casualty line of authority. Licenses with Personal Lines authority only are not accepted. License must remain valid for a minimum of 6 months from the date of hire. 
• Must have a minimum of one year of insurance sales experience. 
• Must have a minimum of 6 months experience in a 100% remote based position. 
• Must have a strong command of the English language (verbal and written) as well as excellent communication skills.
• Customer service experience, ideally in a call center environment. 
• Computer literate with the ability to navigate basic software programs such as Microsoft Office, Slack, Zoom, Salesforce, Email, etc. 
• Excellent attention to detail.
• Ability to learn new systems, skills, and tasks quickly. 
• Excellent time management skills with the ability to multi-task. 
• Must be able to work one weekend day as part of your weekly schedule. Regularly scheduled days off are not consecutive.
• Must have and maintain high speed Internet with the ability to connect to a wired ethernet connection. Minimum speeds of 100 Mbps download, 25Mbps upload, and a latency <= 50 ms.

Not mandatory, but nice to have

• A travel insurance background would be an advantage, but this is not required.
• Possession of AH&L Producer License is preferred but not required.
• Ability to type 50 wpm.

In addition to the above, our ideal candidate for this position will be self-motivated, inquisitive, honest, trustworthy, and transparent. The ideal candidate will also be warm, empathetic, and have a sense of humor. A person that does what they say, and says what they do. Aardy cares about its employees, and we want to ensure that we maintain our culture of seeing our employees as people, not just workers.

What we can offer you as a full-time employee

• Competitive Hourly Rate: $25.74 per hour (non-negotiable). 
• 15 days (120 hours) of PTO per year. 
• 6 Paid Holidays.
• Paid bereavement leave. 
• Equipment: PC + monitor, standard peripherals.
• Retirement Plan: 401k safe harbor plan with up to a 6% company match. 
• ICHRA (Individual Coverage Health Reimbursement Arrangement). Up to $600 per month for employee only and up to $800 for employee+dependent(s)
• Peer Rewards: Bonusly platform.
• Monthly Internet Stipend - $75. 
• Home Furniture Stipend - $500 upon successful completion of 90 days of employment. 
• Monthly Incentives

*This is a full- time, non-exempt, hourly position.

*This position reports directly to a Team Leader upon completion of training. 

*Immediate opening! Looking to fill this position as soon as possible, but the right fit is a priority.

*Must be able to legally work in the U.S. Sponsorship is not available.

*Must currently reside in the United States and continue to do so while employed. Schedule will be worked out with the hiring manager upon hire but is subject to change based on business needs. The training schedule is Monday through Friday, 9am to 6pm EST. 

How to Apply:

1. Please apply via the appropriate link/directions.

2. Please write “Client Manager” in the subject line and include a brief cover letter and your resume

3. Submissions not following these instructions will not be moving forward. Thank you!

No agencies, recruiters, or independent contractors. This is a direct hire W-2 position. All unwanted solicitation will be automatically deleted. 

Aardvarkinsure.com Corporation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
 

Aardvarkinsure.com Corporation is an E-Verify employer.

Job Title: Senior Business Intelligence Analyst

Salary Range: $120,000 - $150,000 per year DOE

Full-time, Exempt Position

Full-time, 100% On-site — Miami, FL

Company Overview: AardvarkInsure.com Corporation aka Aardy.com, is one of the leading Insure Tech Companies in the USA. Our entire world is about helping our customers choose great travel insurance for their next trip. We excel at this. Indeed, we have the highest Trustpilot score of any Travel Insurance company in the United States. In addition, we are certified as a Great Place to Work. As we add to our team it is essential that we maintain our incredibly high customer service skills. Aardy is on a high growth trajectory and wants to ensure we continue to do so within Aardy performance and quality standards.

Position Overview: Aardy is seeking an experienced Senior Business Intelligence Analyst to build and maintain the systems that will allow us to drive true business results from data. This senior position will work with executive leadership to harness the power of our raw data and transform it into usable data systems, reports, and insights. The ideal candidate is able to build a data program from almost the ground up and deliver insights that turn into revenue drivers.

This role will work closely with our data engineer to create pipelines to collect, clean, and transform data, then visualize this data in executive and marketing dashboards. The Senior Business Intelligence Analyst will report directly to the CEO and support all C-level members to deliver insights that shape strategy and accelerate growth.

This is not a supporting role. You will operate independently, anticipate where the business is heading, and ensure leadership always has the numbers they need — before they have to ask. If you thrive in fast-moving environments, love translating complexity into clarity, and want your work to directly shape company strategy, this role is for you.

This is a full-time, 100% on-site position based in Miami, FL. This position reports directly to the CEO.

What you will do

Key Responsibilities:

• Own and maintain the executive reporting suite — dashboards, KPI trackers, and ad hoc analyses for the CEO and full C-suite, as well as marketing dashboards for the broader team.
• Develop the reporting framework for the next phases of growth beyond first touch and last touch attribution — understanding how email, paid, and other touch points contribute to the customer journey, and identifying the main drivers and detractors of growth.
• Proactively surface insights that help leadership anticipate where the business is going — not just report on where it has been. Deliver insights that turn into revenue drivers.
• Enhance existing dashboards primarily in Looker, and leverage other tools including AI interfaces, to complete executive reporting and marketing dashboards.
• Connect systems to generate tables in BigQuery and other tools that serve as master data sources powering visualization tools like Looker.
• Write SQL from scratch to build, maintain, and troubleshoot datasets in BigQuery. Transform raw data into usable tables that drive powerful insights.
• Work with FiveTran and Segment — Aardy’s current tools for drawing data into BigQuery — to support data pipelines in collaboration with the data engineer.
• Partner with the data engineering team to design tables, build pipelines, and establish data practices that will scale, minimize errors, and allow confidence in reporting.
• Present findings directly to the CEO and C-level team; own the narrative from data pull to executive briefing.
• Work across departments as a senior resource to solve problems, answer business questions, support maintenance of campaigns, and enable deep segmentation and analysis.
• Experience working with leadership and marketing teams to deliver insightful reporting that drives business decisions and results beyond current reporting.
• Translate complex data into clear, actionable recommendations for non-technical senior leaders.
• Maintain the data dictionary, document reporting logic, and keep assets organized and reproducible.
• Balance competing data requests from multiple C-suite members and communicate priorities clearly.
• Performs other related duties as assigned.

Requirements

Qualifications (Mandatory):

• Bachelor’s degree in a relevant field required.
• Must have a minimum of five (5) years of experience in a data analyst or business analyst role.
• Must have a minimum of one (1) year of experience working directly with or supporting C-level teams.
• Must be proficient writing complex SQL from scratch (CTEs, window functions, joins, aggregations).
• Must have hands-on experience with BigQuery as a data warehouse, including best practices in data analysis and data engineering.
• Must have experience building production dashboards and reports in Looker, Google Data Studio, or a comparable BI platform.
• Familiarity with FiveTran and Segment for data ingestion and pipeline management.
• Experience collaborating with a data team to design, build, and maintain a governed, source-of-truth data foundation.
• Strong business acumen with the ability to understand executive and marketing team needs and solve for them with data.
• Excellent communication and presentation skills — able to convey technical findings to non-technical leaders clearly and confidently.
• Experience working with Google Sheets and Excel for ad hoc executive deliverables.

Preferred Qualifications:

• Background in high-growth or operationally complex businesses.
• Experience as a solo data owner or primary BI lead for an executive or C-suite team, with a track record as the “owner” of all things data.
• Experience with tools such as MixPanel, Segment, Salesforce, and visualization platforms including Looker and PowerBI.
• Experience building underlying data systems and processes that drive first touch and last touch attribution models, and eventually a multi-touch attribution model.
• Familiarity with AI tools for reporting automation and visualization.
• Experience connecting multiple data sources and maintaining data pipeline integrity.
• Strong desire to learn and grow with the business.
• Master’s degree in data science, analytics, or a comparable field preferred.

Benefits

• 15 days (120 hours) of PTO per year.
• 6 Paid Holidays.
• Paid bereavement leave.
• Equipment: PC + monitor, standard peripherals.
• Retirement Plan: 401k safe harbor plan with up to a 6% company match.
• ICHRA (Individual Coverage Health Reimbursement Arrangement). Up to $600 per month for employee only and up to $800 for employee+dependent(s).
• Peer Rewards: Bonusly platform.

*This is a full-time, exempt position.

*This position reports directly to the CEO.

*Looking to fill this position as soon as possible, but the right fit is our priority.

*Must be able to legally work in the U.S. Sponsorship is not available.

*Must currently reside in the United States and be available to work on-site full-time in Miami, FL.

How to Apply:

1.  Please apply via the appropriate link/directions.

2.  Please write “Senior BI Analyst” in the subject line where requested.

3.  Cover letters are highly encouraged and recommended, but not mandatory.

4.  Please clearly state your desired salary range.

5.  Please no unsolicited emails or phone calls from candidates.

6.  Submissions not following these instructions will be automatically dismissed. Thank you in advance for your cooperation.

No agencies, recruiters, or independent contractors. This is a direct hire W-2 position. All unwanted solicitation will be automatically dismissed.

Aardvarkinsure.com Corporation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Aardvarkinsure.com Corporation is an E-Verify employer.

Aardvarkinsure.com Corporation conducts background checks via Checkr.