Your staff are fantastic. Everyone I have spoken to has been friendly, knowledgeable and patient.

five stars

I got my questions answered concerns dealt with too

I got my questions answered concerns…

It had  the amount of cover to give us peace of mind,and at a very competative price. Lets hope it covers us should we need it.

It had  the amount of cover to give us…

Details

Sarah at the customer chat was so friendly and helpful.  She answered my chat right away and was able to answer all my questions.  She even connected me with a person to confirm what policy met my needs.

Christiana explained the policy and took care of it over the phone and enrolled me.  She was also great!!!

Best ever customer service from these two people.

Very customer friendly

Melanie S was fabulous. Very knowledgeable and easy to talk to. She had all the answers and helped us with the tradeoffs between the policies. A pleasure to deal with. Give that girl a raise.

Melanie S was fabulous

This is the second time I have bought travel insurance with this company.  Sarah recommended a policy suitable for my travel plans via the Chat platform and Amanda followed up with a phone call to make sure I understood the policy terms. I found the information provided by Sarah and Amanda to be helpful, informative and friendly.

Great customer service!

I had been searching for travel insurance  to no avail. I spoke with my sister who had received a quote from AARDY. I called them and spoke to Janet who was extremely helpful and knowledgeable. She explained the different policies and coverages available. She walked me through the process and sent me several options. I called back two days later and spoke to Don who was also just as equally helpful and knowledgeable. He helped me complete my purchase and explained in detail the next steps. This was a pleasant experience. I was assured that if I had any questions to contact AARDY. Thank you both, Janet and Don.

A Pleasant Experience

Great customer service!  Maranda today and Melanie initially both provided very helpful service in understanding your service and the policy.

Great customer service

I always have had a good experience dealing with the 
kind and knowledgeable people at AARDY. Thank you, Miranda, Andrea, and Don!

I always have had a good experience…

Easy to work with. No problems talking with a live person.

Good job.

Courtesy and knowledge provided by Miranda.

Courtesy and knowledge provided by…

Excellent! Nicole was very pleasant and informative about the different policies offered.

Excellent

I appreciate that I was able to check prices online before calling about my trip insurance.  Nicole was very competent and provided answers to all of my questions.  This was an easy decision to make

Great Experienced

The manager was very attentive to requests. A few weeks ago we went on vacation. Everything went smoothly. The prices are decent, we will fly again in the spring

The manager was very attentive to requests.

A gift to join my daughter & husband in Portugal - I contacted Janet who explained all my options and cost surrounding this trip.
Great customer service - It felt as if I was talking to a family member.
At 76 years of age, this was a 6 star experience, if possible.
She explained every thing clearly so that even I understood it. I'm not the best with computers and was worried.  I've printed my copy of the Ins. card and I am read to go. 
lf there was a way to give her a tip - it would be a good one!

A gift to join my daughter & husband in…

The person who helped me was patient and answered ALL of my questions.  I felt educated before I purchased the insurance.

The person who helped me was patient…

Quick to correct mistake in original policy documents.

Great Service

simple

This was the best (unexpected!) phone service experiences I have ever had.

This was the best (unexpected!) phone…

The experience was excellent because of Melany who is knowledgeable and was extremely helpful in guiding us through all of the options.  She is highly qualified and provided us the exact insurance we were looking for at the best price! There were several questions re existing medical condition and she provided the needed answers.  The policies came quickly as promised and all were in order. This is an excellent company to work with and you won't be disappointed.

Excellent and Knowledgeable Service

Nicole and Sylvia were extremely helpful. Highly recommend Aardy!

Great knowledgeable staff…

Got me to the travel insurance I needed easily.

Got me to the travel insurance I needed…

Miranda did a good job in quickly getting our policy finalized and payment applied.  She explained it well.